Training calendar
View and book upcoming training sessions
TCI runs NITA-accredited public and in-house programmes across leadership, customer service, human resources, business skills, communication, and sales and marketing. Sessions are held at our Nairobi facility (Mitsumi Business Park, Westlands) or at your premises. Our calendar is updated regularly with fixed-date open enrolments and we can schedule bespoke programmes for your organisation.
At a glance
- Leadership, HR, customer service, business, communication and sales & marketing programmes
- NITA-accredited courses aligned with industry and regulatory requirements
- Public dates in Nairobi and in-house delivery across East Africa
- Clear fees, registration and joining instructions on request
Upcoming sessions
Public open-enrolment programmes. Contact us for fees, registration, or in-house dates.
Leading with emotional intelligence
Build self-awareness and relational skills to lead teams through change. NITA-accredited.
Customer service excellence for managers
Equip managers to set service standards and coach frontline teams.
Labour laws and regulations
Practical overview of employment law for HR practitioners and line managers.
High impact communication skills
Virtual workshop on clear, persuasive communication for leaders.
Finance for non-finance managers
Read financial statements and use numbers in decision-making.
Managing conflict at workplace
Techniques to prevent and resolve workplace conflict constructively.
Developing your negotiation skills
Structured approach to preparing for and conducting negotiations.
Leading change & organizational renewal
Lead and sustain change initiatives with practical frameworks.
Email us for the current training calendar, fees and availability, or to design a custom programme for your team.
Contact us