News & insights

News insights

Articles, updates and industry insights

Stay informed with the latest from TCI and our industry: thought leadership on leadership development, HR, customer experience and organisational change; recaps from our workshops and events; and practical insights from our team and partners. We share what we learn so you can stay ahead.

What you'll find here

Thought leadership on leadership, HR, customer experience, and organisational change
Recaps from workshops, webinars, and public programmes
Practical tools and perspectives from our consultants and partners

Latest articles

16 January 2020

Emotional intelligence in hiring

The case for emotional intelligence is clear. Successful organisations all over the world are now i...

16 January 2020

How your employees are feeling right now?

We all experience a wide range of pleasant and unpleasant feelings at work as we interact with col...

16 January 2020

Become an emotionally intelligent leader

There is an abundance of research on the impact emotions have on an individuals' performance in...